Sunday, June 26, 2011

Dear Kmart,

It's over. You've teased me with your blue light specials. Tempted me with soft Martha Stewart linens. Marked your books down to 25% and added a line of children's dance accoutrements to keep our relationship limping along. Instead of being warned by your mostly empty parking lot, I fell hard for the false promise of short checkout lines, only to discover a single cashier on duty and a line 6 customers deep.

Why Kmart? Why? Was I not disheartened enough with your lack of help, customer service and wonky-wheeled shopping carts? Did you have to add a survey to the electronic checkout? Mr. Bluelight wants to know if I would recommend Kmart to my friends? Highly likely, probably, maybe, probably not, no? You won't let me complete my purchase unless I answer? You've sealed your fate.

I can quit you Kmart. Luckily, I won't need a restraining order.

6 comments:

Aunty Evil said...

Oh dear.

Nothing sadder than seeing a good relationship go bad.

Sorry it didn't work out. :(

On the up side for everyone else...there are now only FIVE people left in that line. :)

rhubarbwhine said...

You ge Martha Stewart linens at Kmart? Wish we did. Otherwise I should tell you - I hate Kmart.

Fairlie said...

Laughing at Aunty Evil's comment! You could say not going there is a public service to those other five people...

Cell Block said...

If they keep you there long enough filling out surveys then you'll get hungry and thirsty and buy a coke and a milky way.

Stomper Girl said...

Seriously?! A survey at the checkout? What kind of crap is that. You dumped Kmart not a moment too soon.

DEN said...

And the survey is REQUIRED to use a card of any type. There is no opt out option on the survey screen. When I questioned the cashier about it she said "I TOLD you you must do the survey before you can swipe your card". I just walked away leaving my items at the checkout. If everyone would do this on a given day, maybe they would get the message.

FEEDJIT Live Traffic Map

count